At Epic Property Management, we’ve always prioritized strong systems to keep our operations running smoothly. In fact, in January of 2019, we began working with a third-party developer to build a custom software solution that takes our efficiency and organization to the next level.
After years of development and fine-tuning, this custom software continues to be a game changer for our team and the properties we manage.
What is it?
Our all-in-one software platform eliminates inefficiencies and brings real-time tracking to the full property management lifecycle. What once required multiple disconnected systems is today a centralized, automated, and fully optimized system.
Here’s what it does:
Real-time maintenance tracking: All maintenance technicians are now equipped with iPads in the field, so they can track activity and share updates in real time. This gives our oversight team instant visibility into work order completion, status updates, photos, receipts, and more.
Efficient maintenance scheduling: A drag-and-drop scheduling tool allows our maintenance scheduling team to make real-time updates and modifications, maximizing the efficiency of maintenance in real time.
Automated turnover checklists: When a step in the turnover process is completed, the next responsible party is notified immediately—reducing bottlenecks and ensuring no task is overlooked.
Equipment tracking: Items like keys, lockboxes, and space heaters are automatically tracked with high-tech equipment, to streamline management and help prevent loss or misplacement.
Automated billing: Labor costs are based on actual time worked, ensuring transparency and accuracy.
City inspection tracking: Deadlines are automatically monitored, follow-up notifications keep things moving, and property-specific notes are stored for easy reference.
Centralized dashboard: Every part of the system feeds into a single dashboard, allowing our team to monitor property operations in real time and quickly respond to any issues that arise.
This custom software has been fully deployed for all properties managed by Epic Property Management. Result: reduced waste, streamlined processes, and improved efficiency at every level.
How This Software Keeps Properties Running Smoothly
Epic’s custom software doesn’t just improve how we work—it completely transforms our ability to manage properties with greater speed, accuracy, and cost-effectiveness.
Faster Turnovers = Less Lost Rent
Every day a home sits vacant is a day income is lost. So improving turnover times is a major priority.
The industry standard turnover time is 12 – 14 days. Our software has helped us cut average turnover time to just 7 – 8 days. It includes:
- Automated tracking from 30-day notice to final lease signing
- Checklists and notifications that help every step move forward without delay
- Integrated vendor scheduling for cleaning, maintenance, and repairs
Why It Matters: Shorter vacancies mean more rental income in your pocket.
More Efficient Maintenance = Lower Costs & Fewer Tenant Complaints
Late or overlooked repairs can lead to expensive problems and unhappy tenants. Our software keeps maintenance on track:
- Technicians use iPads to update work orders in real time—no paperwork delays
- GPS tracking ensures the closest available tech is dispatched, reducing downtime
- Automated billing eliminates errors and ensures transparency in costs
Why It Matters: Faster repairs keep tenants happy, reduce emergency repairs, and lead to reduced turnover—the best cost-saving measure of all.
Avoiding City Inspections Delays
Keeping up with city inspections can be overwhelming, but missing a deadline isn’t an option. Our system makes it simple:
- Tracks all upcoming inspections with automatic reminders
- Stores notes, fees, and compliance requirements in one place
- Ensures every step is logged so nothing is overlooked—including follow up
Why It Matters: Avoid last-minute scrambles and costly penalties by staying ahead of compliance requirements.
Still Wondering Why You Should Choose Epic?
Managing rental properties doesn’t have to be stressful. We help make sure of that. And our custom software helps handle the hard work better—so you can focus on growing your investment instead of worrying about daily operations.
Want to see how our system keeps your properties running smoothly? Contact us today.