Blog
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7 Reasons Why You Shouldn’t Hire a Property Management Company
Some property owners reach out to us because they want help managing their rental—but only parts of the process. They might want us to handle tenant placement, but not maintenance. Or they want to use their cousin’s cleaning company, hire their own handyman, and make exceptions to the lease terms. On paper, that may sound…
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Working with a Property Management Company: Why It’s More Than Just Collecting Rent and Paying a Fee
Imagine it’s a Saturday afternoon. You’re finally kicking back after a long workweek when your phone rings. It’s your tenant, and the a/c is out. Again. If you’re managing the property yourself, that call is just the beginning. Next, you’re dialing contractors, fielding complaints, and juggling logistics—all while the rest of your day slips away.…
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Real Estate Risk Management: Why Smart Michigan Landlords Don’t Go It Alone
Owning rental property in Michigan can be an excellent investment, but with great opportunity comes great risk. From legal liability and property damage to market fluctuations and tenant issues, real estate investing is made glamorous through cash flow, appreciation, and leverage, but the property management job itself is about customer service and managing risk, day…
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Customer Service in Property Management
Yes, property management includes rent collection, maintenance, filling vacancies, and all of the other tasks that immediately come to mind. But behind all of those logistics is one thing that can make or break the experience for both landlords and tenants: customer service. At its core, property management is a people business. Whether working with…
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A Landlord’s Guide to the Tenant Move-Out Process
When a tenant decides to move out—whether by lease expiration, notice, or eviction—it kicks off a multi-step process that can quickly become overwhelming for landlords and property owners. From legal compliance to physical turnover, there’s a lot to juggle. That’s why understanding the tenant move-out process is crucial, and where a local property management company…
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How Epic Property Management’s Custom Software Protects Your Investments
At Epic Property Management, we’ve always prioritized strong systems to keep our operations running smoothly. In fact, in January of 2019, we began working with a third-party developer to build a custom software solution that takes our efficiency and organization to the next level. After years of development and fine-tuning, this custom software continues to…