Blog
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What Makes a Good Landlord? 6 Qualities That Set the Best Apart
At Epic Property Management, we’ve worked with hundreds of investors who own property across Southeast Michigan—from Monroe to Shelby Township and everywhere in between—and we’ve seen it all. The landlords who earn tenant trust, reduce turnover, and generate strong ROI aren’t always the ones who spend the most or have the most experience. They’re the…
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7 Reasons Why You Shouldn’t Hire a Property Management Company
Some property owners reach out to us because they want help managing their rental—but only parts of the process. They might want us to handle tenant placement, but not maintenance. Or they want to use their cousin’s cleaning company, hire their own handyman, and make exceptions to the lease terms. On paper, that may sound…
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Working with a Property Management Company: Why It’s More Than Just Collecting Rent and Paying a Fee
Imagine it’s a Saturday afternoon. You’re finally kicking back after a long workweek when your phone rings. It’s your tenant, and the a/c is out. Again. If you’re managing the property yourself, that call is just the beginning. Next, you’re dialing contractors, fielding complaints, and juggling logistics—all while the rest of your day slips away.…
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Real Estate Risk Management: Why Smart Michigan Landlords Don’t Go It Alone
Owning rental property in Michigan can be an excellent investment, but with great opportunity comes great risk. From legal liability and property damage to market fluctuations and tenant issues, real estate investing is made glamorous through cash flow, appreciation, and leverage, but the property management job itself is about customer service and managing risk, day…
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Customer Service in Property Management
Yes, property management includes rent collection, maintenance, filling vacancies, and all of the other tasks that immediately come to mind. But behind all of those logistics is one thing that can make or break the experience for both landlords and tenants: customer service. At its core, property management is a people business. Whether working with…
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A Landlord’s Guide to the Tenant Move-Out Process
When a tenant decides to move out—whether by lease expiration, notice, or eviction—it kicks off a multi-step process that can quickly become overwhelming for landlords and property owners. From legal compliance to physical turnover, there’s a lot to juggle. That’s why understanding the tenant move-out process is crucial, and where a local property management company…