Blog
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Customer Service in Property Management
Yes, property management includes rent collection, maintenance, filling vacancies, and all of the other tasks that immediately come to mind. But behind all of those logistics is one thing that can make or break the experience for both landlords and tenants: customer service. At its core, property management is a people business. Whether working with…
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A Landlord’s Guide to the Tenant Move-Out Process
When a tenant decides to move out—whether by lease expiration, notice, or eviction—it kicks off a multi-step process that can quickly become overwhelming for landlords and property owners. From legal compliance to physical turnover, there’s a lot to juggle. That’s why understanding the tenant move-out process is crucial, and where a local property management company…
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How Epic Property Management’s Custom Software Protects Your Investments
At Epic Property Management, we’ve always prioritized strong systems to keep our operations running smoothly. In fact, in January of 2019, we began working with a third-party developer to build a custom software solution that takes our efficiency and organization to the next level. After years of development and fine-tuning, this custom software continues to…
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Property Management: How Does It Work?
Owning rental property can be an excellent financial investment, but managing it effectively requires a different kind of investment—one of time, knowledge, and a hands-on approach. That’s where property management comes in. Whether you own a single rental unit or a portfolio of properties, hiring a property manager can save you from the headaches and…
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Can You Write Off Property Management Fees?
Property management fees are a common expense for rental property owners, but some wonder if they’re tax-deductible. Good news: Yes, you can write off property management fees, and doing so can significantly lower your taxable income. But when it comes to rental property tax information, that’s just the tip of the ice berg. Before we…
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Landscaping & Common Area Upgrades for Multifamily Properties
Landscaping and common area upgrades are key to enhancing the tenant experience and increasing the value of multifamily properties. Beyond visual appeal, landscaping creates a welcoming atmosphere and improves the property’s value and desirability to tenants. Upgrades to common areas can foster community engagement while offering additional living spaces and amenities that prospective tenants love.…